Hubcase Exchange automates B2B support case escalations. Dispatch and escalation of issues, tickets, cases, work orders across organizations and systems to providers, vendors, suppliers, customers, partners, and affiliate members. See a demo:
 
 

 

 

 

You have come to the right place because we offer a variety of solutions, and Hubcase is the first to automate escalations across organizations with patent-pending technologies.

• aHubcase Exchange is for you if any of the following applies:
  1. * You are a service provider, reseller or VAR that supports your customers, but often escalate issues to vendors
  2. * You rely on partners to deploy or service your products, and receive escalations from them
  3. * You don't have a system tracking tickets you opened for your vendors
  4. * You have more than one in house Help Desk solutions used by different silos in your organization
• b99.9999% uptime? That's all the time up except 30 seconds a year? Our 24x7 Standby does that.
• cCloud-based, 100% Free Help Desk. Nothing to download or install.

Awards

HDI SupportWorld features Hubcase innovation: "Support Chain".

Hubcase wins the 2011 "American Idol of Support and Services" - the Vision Award and $10,000 from Technical Services Industrial Association after a live demo of our patent-pending Support Chain technology.

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