Free Help Desk, Free Helpdesk, Free Service Desk. Cloud-based.
Hubcase Help Desk can be a ticketing solution internally for your employees and departments, or externally for your customers and partners. It manages cases, issues, incidents, trouble tickets in both directions: inbound from customers and outbound for your suppliers and vendors.
Hubcase Help Desk is simple, free, yet uniquely empowered to work with your partner systems for your B2B needs.
Hubcase Help Desk is simple, no limit, and setup in 1 minute. Key features:
See a demo screenshot below,
and note the "B2B Escalation" feature that allows you to send your ticket to another organization:
* All free services provided without guarantee or warranty. Capabilities may not have been tested fully or extensively.