Hubcase 24x7 Standby case system
How does your 24x7 call center staff log cases when your existing case or ticketing system goes down?
It's not a matter of IF, but WHEN your existing case or ticketing system goes down. For Salesforce, there is even a website broadcasting outages and downtimes
Hubcase offer you a Help Desk as your Standby system. Allowing
What else do you need?
If a cloud vendor offers 99.9% uptime, it would be about 9 hours of downtime in a year, business continuity would be affected. Using Hubcase 24x7 Standby to back up your primary system, you can achieve 99.9999% uptime, that's about half a minute of potential disruption.
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